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Deposit Policy Setup - Bookings

Updated this week

Deposit policies are essential for establishing automatic deposit requirements during the reservation creation process for customers or users. Meeting the deposit requirement triggers an automatic transition of the reservation to a Confirmed status. To enable online booking for a product, it is imperative to create a corresponding deposit policy and link it to the product.

Policy Location

Policies can be viewed or setup by following the below steps:

  1. When in the Booking module, locate the Settings button in the top menu ribbon.

  2. Proceed to the Policies tile. You may find an existing list of policies. If you need to edit a policy, select it. To create a new policy, click on Add New located at the top right corner.

Field

Function

Name

Assigns a name to the policy.

Booking Period

Specifies the duration the deposit remains valid for use, such as Daily, Hourly, Nightly, etc.

Booking Guarantee

Determines the payment method that confirms the reservation. For online reservations, utilize the Credit Card booking guarantee as it enables online deposits.

Deposit

Establishes the deposit amount, which can be a fixed sum, a percentage of the total reservation, or a fixed rate per day.

Deposit Product

Links to a product created in POS β†’ Products, with the associated GL accounts where the deposit funds are held until check-in.

Refundable

Sets the number of days before arrival within which the deposit is refundable. Users can override this when canceling.

Full Payment

Specifies the number of days before arrival that necessitates the full reservation amount as the deposit.

Include All Fee Toggle

For percentage-based deposits, this toggle factors in price adjustments and add-ons in the calculation.

Include Promo Code Toggle

When calculating the deposit, this toggle considers any applied promo codes.

Cancel Online Toggle

Enables customers to cancel reservations online.

Tax Inclusion Toggle

Incorporates tax in the required deposit calculation.

Security Deposit Toggle

Indicates whether the deposit serves as a security deposit.

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