Deposit policies are essential for establishing automatic deposit requirements during the reservation creation process for customers or users. Meeting the deposit requirement triggers an automatic transition of the reservation to a Confirmed status. To enable online booking for a product, it is imperative to create a corresponding deposit policy and link it to the product.
Policy Location
Policies can be viewed or setup by following the below steps:
When in the Booking module, locate the Settings button in the top menu ribbon.
Proceed to the Policies tile. You may find an existing list of policies. If you need to edit a policy, select it. To create a new policy, click on Add New located at the top right corner.
Field | Function |
Name | Assigns a name to the policy. |
Booking Period | Specifies the duration the deposit remains valid for use, such as Daily, Hourly, Nightly, etc. |
Booking Guarantee | Determines the payment method that confirms the reservation. For online reservations, utilize the Credit Card booking guarantee as it enables online deposits. |
Deposit | Establishes the deposit amount, which can be a fixed sum, a percentage of the total reservation, or a fixed rate per day. |
Deposit Product | Links to a product created in POS β Products, with the associated GL accounts where the deposit funds are held until check-in. |
Refundable | Sets the number of days before arrival within which the deposit is refundable. Users can override this when canceling. |
Full Payment | Specifies the number of days before arrival that necessitates the full reservation amount as the deposit. |
Include All Fee Toggle | For percentage-based deposits, this toggle factors in price adjustments and add-ons in the calculation. |
Include Promo Code Toggle | When calculating the deposit, this toggle considers any applied promo codes. |
Cancel Online Toggle | Enables customers to cancel reservations online. |
Tax Inclusion Toggle | Incorporates tax in the required deposit calculation. |
Security Deposit Toggle | Indicates whether the deposit serves as a security deposit. |
