Sharper MMS

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In order to set up and mass send a marketing email a few prerequisites must be met first. If these have not been met, please visit the link for each to ensure the setup is correct.

An email address must be set up in Sharper: Email Addresses

A customer marketing email template must be created: Marketing Email Template

- An email address must be set up in Sharper: Email Addresses
- A customer marketing email template must be created: Marketing Email Template

Once you have created the marketing template in Sharper please follow these steps to send the email.

Using the Navigation pane on the left select CRM.

Click on Customers using the ribbon at the top.

On the top right hand side of your screen, select Marketing Email.

1. Using the Navigation pane on the left select CRM.
2. Click on Customers using the ribbon at the top.
3. On the top right hand side of your screen, select Marketing Email.

Once selected, 3 fields and a toggle will appear on the right side of the screen.

In the lower right hand corner click Send.

1. In the lower right hand corner click Send.

- Page:
  Billing Process
- Page:
  Bounced Check/ACH Payments
- Page:
  Bounced Check/ACH Payment Configuration
- Page:
  Product Setup - Marina
- Page:
  Manual Invoices

How-to Troubleshoot Customers Not Receiving Emails

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Sending Customer Marketing Emails

Find answers and get help from Intercom Support and Community Experts

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Field	Function
Marketing Template	Selects the Marketing email created in System Settings-> Templates.
Customer	Select individual customers to send the email to. It is highly recommended to send yourself the template first as a way to check for errors.
Customer List Report	Includes a list of reports, when a report is selected all names that would appear on that report will receive an email. Please run the report beforehand if you wish to check the names which will receive it.
Include Bcc Toggle	In the template setting there is a field for the Bcc email. When this toggle is turned on all emails will be sent to the customers as well as to that Bcc email.

Sending Customer Marketing Emails

Sending Customer Marketing Emails

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